Adobe Campaign Business Practitioner (CBP) Certification Practice Exam

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After editing an email delivery, what should you do if nothing happens in the preview tab?

  1. Select a recipient profile

  2. Go back and enter some content

  3. Start over with a different template

  4. Set the campaign target

The correct answer is: Select a recipient profile

When editing an email delivery in Adobe Campaign and nothing appears in the preview tab, selecting a recipient profile is a crucial step. The preview tab is designed to show how the email will look for a specific recipient, including any dynamic content that may vary based on the profile's attributes. Without selecting a recipient profile, the system has no reference for personalization or specific data to populate the email. This means the preview will remain empty or display defaults, not reflecting the actual email content that would be sent out. By choosing a recipient profile, you activate the preview functionality, allowing the system to pull in the relevant data—such as names, preferences, and other personalized information—thus providing an accurate representation of the email as it would appear to that individual. This step is essential for testing and ensuring that the email content is engaging and tailored to the audience before sending out the campaign.